- ✆ 0455 322 673
- ✉ operations@pb18.ltd
- ▸ 651 JOHNSON RD, FOREST LAKE QLD 4078
- ▸ 5 HAMILL ST, GARBUTT QLD 4814
Home>>Responsibilities
Responsibilities
At PB 18, we hold ourselves to the highest standards of professionalism, safety, and environmental responsibility.
Responsibilities
At PB 18, a key core principle that shapes the company’s culture and directs its workforce to continuously meet and beyond client expectations is customer attention. PB 18 commitment to client satisfaction is demonstrated by the provision of professional and efficient services in a safe way. We acknowledge that the logistics sector is dynamic, and in order to meet the wide range of demands of its clientele, the business provides 24/7 customer service. Customers are guaranteed to have proactive access to information about any pertinent changes or developments that might affect their logistical needs, thanks to this round-the-clock availability.
Education and Training
A thorough set of policies covering training, mass management, speed management, fatigue management, work health safety, drug and alcohol, and dangerous items has been put into place by PB 18. Our dedication to maintaining the greatest levels of professionalism, safety, and compliance in our operations is based on these policies. To guarantee strict adherence to our rules and processes, we as PB 18 place a high priority on the ongoing training and development of our drivers and staff. Our staff is equipped with the most recent information on industry trends, best practices, and regulatory compliance through ongoing training sessions. Our drivers’ helpful and professional demeanor is only attributable to their ongoing training and development initiatives, which elevate PB 18 one to the top of the list of transport service providers.
Tracking
Modern tracking systems are installed in every vehicle in the PB 18 fleet, demonstrating our dedication to utilizing the most recent technological advancements for improved cargo security and operational effectiveness. Modern tracking devices are fitted into our vehicles and trailers, and the whole fleet is kept under observation. Our devoted control room staff is in charge of this extensive technology infrastructure around-the-clock.
Maintenance
The majority of the vehicles in our fleet are brand-new, and they all come with original manufacturer packs and regular service agreements.In addition, PB 18 has an established and state-of-the-art workshop in Brisbane which is equipped with the newest technology. The workshop of PB 18 Transport gives priority to preventative maintenance procedures. In accordance with NHVAS guidelines, routine examinations and planned maintenance assist in spotting any problems before they worsen, lowering the risk of unplanned failures and increasing the vehicles’ lifespan. We are able to reduce fleet downtime by utilizing cutting-edge technology and highly qualified personnel, which enables our clients to receive dependable and continuous transportation services.